INFO

ORDER

If you want to order a product that is not available:

  • You must select this product or click on the title Order
  •   Fill out the order form
  • Write № of the yarn in the comments, choose a yarn here link
  • Leave other comments for the order (size, model, picture, etc.)
  • If you need an urgent order, let us know what date
  •   Tick the receipt if required.

We will contact you in the near future

Production of goods 2-4 weeks

Advance payment 100%

Payment and Delivery

We accept payments by bank card and PayPal.

 

Germany:

• Delivery 5 Euro (with tracking number)

• Delivery within 2-3 days after receipt of payment

 

EU and Swiss :

• Delivery up to 100gr. 8 Euro (with tracking number) 

• Delivery  14 Euro (with tracking number) 

• The delivery time depends on the distance.

 

World:

• Delivery up to 100gr. 8 Euro (with tracking number) 

• Delivery  16 Euro (without tracking number) 
• Delivery   25 Euro (with tracking number) 

• The delivery time depends on the distance.

Return

If you do not like the color, size or product, you can return it within 14 days from the date of purchase. Buyer bears the direct shipping costs of returning the goods.

You can also contact us if you have found a mistake on the product. If it can be repaired we will fix it and if that is not possible we will replace it. The refund will be made within 14 days from the date of purchase.

To return or exchange the product, write to mariafelker14@gmail.com. Please indicate in writing why you have decided to return the goods and note down your order number.

*return master class is not possible

SERVICE

Clothes from Angora are only hand washed at 35-40 degrees. Dissolve approx. 5 grams of suitable washing powder / shampoo (without keratin and hair volume) in the water.

Put of the angora product into the water and leave for approx. 15 minutes.
Remove from the water and wring out a little. Rinse
 in clear water 35-40 degrees and again slightly wring gently.

Place on a towel (non-staining)

leave for about 5 hours. If it is slightly dry, you can hang it outside.
How long it dries,
depends on to the weather.
The stuff from Angora should not be ironed.

Hair dryer can be used

IMPRESSUM
nach § 19 Abs. 1 UStG

Яндекс.Метрика